09-18-2015, 01:34 PM
Herro! I suppose it's time for some updated info on development...
I've been on and off communicating with a lot of people, but obviously that's not centralized. If you haven't caught wind yet, here's what's up:
Incoming Features
The event & bonuses are coming down very soon...that's not a feature!
Lately i've had to roll my eyes so hard that I swear i've made them spin in a full circle a few times with people saying things like "Just get better servers! It's not hard!".
With that being said, i'll explain everything I can...
The game is built on a yahoo backend service that handles a lot of the server-side and web-hosting management, allowing me to directly focus on game interaction features, instead of trying to maintain the servers themselves. The service in theory is among the best out there...it's absolute genius, but unfortunately the service has been hiccupping constantly, and since I don't host or manage the servers myself, I can't possibly resolve and pin-point the issues as they aren't fixable on my side.
Then what can you do, and what are you doing to resolve this?
IOU is starting to fail!?
Here's the other eye-roll, there has been a few ridiculous comments with zero merit which have raised questions. Players quit every day, and new ones are born every day...I hate to see great long-term members leave sometimes, but it happens. I however haven't seen a drop in the average daily active user even with these issues going on, so don't listen to people without the facts.
The issues have increased in the last week, and while there are a hundred occasionally experiencing the issue, there are usually a minimum of 5000 players on at any point in time. The rate of these issues outside of our experience on the weekend, is usually around 2-5%...but that can seem like a lot of players if you do the math.
Plenty of games are on the same service and are having interruption of service, and don't run into any sincere issues with the community, however this is an idle game that is BASED on progress, and intermittent issues like this can harm the goals of individuals, so it's expected to have angry folks here and there. I think all day about solutions to every problem in the game though....see #5 above for how I intend on avoid this in the future.
Cheers!
Ray
I've been on and off communicating with a lot of people, but obviously that's not centralized. If you haven't caught wind yet, here's what's up:
Incoming Features
The event & bonuses are coming down very soon...that's not a feature!
- New Card Pack System
- New support level overhaul (with daily & weekly card pack bonuses)
- New Soul Orb system (shortly after the next patch)
- Ability to log onto iou account on Kongregate (purchases not supported from there though, and this may be a temporary thing)
- Fxes to long-standing issues
Lately i've had to roll my eyes so hard that I swear i've made them spin in a full circle a few times with people saying things like "Just get better servers! It's not hard!".
With that being said, i'll explain everything I can...
The game is built on a yahoo backend service that handles a lot of the server-side and web-hosting management, allowing me to directly focus on game interaction features, instead of trying to maintain the servers themselves. The service in theory is among the best out there...it's absolute genius, but unfortunately the service has been hiccupping constantly, and since I don't host or manage the servers myself, I can't possibly resolve and pin-point the issues as they aren't fixable on my side.
Then what can you do, and what are you doing to resolve this?
- I'm having a major meeting with Kongregate and Playfab to discuss the potential transfer of service. A transfer on its own will probably take a month, working non-stop on a grind to transfer the entire game service over, but it could be worth it in the end....i'll know more after this meeting and will discuss it with the community after.
- I'm keeping contact with Yahoo on these issues and my concerns. I've worked directly with the people in charge in the Yahoo Games service to work out these issues, and they are doing the best they can....
- I'm constantly spending hours and hours testing workarounds to these issues, to try to cheat around the architecture issues on the current service until a more permanent solution is met.
- I'm spending a lot of time working on individual user issues to learn more about the issues, and to avoid players from being further plagued by the issue
- Offline progression overhaul - Disconnect, server issues, etc? An improved offline progression system should assist with lost progress, especially during any server hiccups or if lightning takes your power out.
IOU is starting to fail!?
Here's the other eye-roll, there has been a few ridiculous comments with zero merit which have raised questions. Players quit every day, and new ones are born every day...I hate to see great long-term members leave sometimes, but it happens. I however haven't seen a drop in the average daily active user even with these issues going on, so don't listen to people without the facts.
The issues have increased in the last week, and while there are a hundred occasionally experiencing the issue, there are usually a minimum of 5000 players on at any point in time. The rate of these issues outside of our experience on the weekend, is usually around 2-5%...but that can seem like a lot of players if you do the math.
Plenty of games are on the same service and are having interruption of service, and don't run into any sincere issues with the community, however this is an idle game that is BASED on progress, and intermittent issues like this can harm the goals of individuals, so it's expected to have angry folks here and there. I think all day about solutions to every problem in the game though....see #5 above for how I intend on avoid this in the future.
Cheers!
Ray